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Frequently asked questions

Does scanning work offline?

Fast Scan works offline after the App has completed its first setup while connected. It reads the barcode on your device, so you can check ages without a connection. Deep Check photographs the front or photo page, with an optional back photo, and requires an internet connection. Fast Scan records save on the device first and are privately backed up when the App is online again.

Where are my scans stored?

Scan records, guest-status entries, optional staff photos, and the latest ID photo or photo pair from an explicit Deep Check are privately backed up for this app installation. See our Privacy Policy for details.

How do I delete my data?

You can clear scan records and watchlist entries from within the App at any time. If you are offline, cleanup resumes the next time the App is opened with a connection. Removing the App does not itself delete the online backup. To request deletion of data associated with your app installation, email support@idscanner.beer.

How do I manage my subscription?

Subscriptions are handled by your app store. Manage or cancel from your app store account settings.